Why You Should Start an Online Community

Why You Should Start an Online Community

If you're not getting the same results with your marketing – and that includes your social media marketing – you might want to think about building or being involved in an online community. Online communities are a great way to connect with people who...
Best Practices for Small Business Marketing

Best Practices for Small Business Marketing

Small businesses often have limited marketing budgets, but there are still many effective marketing strategies that they can use to reach their target audience and grow their business. Here are some best practices for small business marketing: Know your target...
Are Traditional Marketing Strategies Useless Now?

Are Traditional Marketing Strategies Useless Now?

With the growing presence of social media marketing and online marketing, the whole marketing world is changing rapidly. For those who are used to the traditional marketing channels and strategies, the current environment presents significant challenges. The question...
Customer Satisfaction an Overrated Metric?

Customer Satisfaction an Overrated Metric?

In this article of “Is Customer Service Overrated?”, we're going to cover the question of how important is customer satisfaction. Have you ever heard this old standard for customer service? It goes like this: “Rule #1 – The customer is always...